Terms of service

Terms of Service Welcome to StarProve, your trusted partner in managing and enhancing your online reputation! By choosing our services, you agree to the following terms and conditions, which are designed to ensure a clear and productive relationship while we help elevate your digital presence. **Commitment to Excellence** At StarProve, we are committed to delivering high-quality reputation management services tailored to your specific needs and objectives. Upon engaging with our platform, you acknowledge our dedication to employing the best strategies and tools available in the industry, all while maintaining the utmost integrity in our operations. **User Agreement** By accessing or using our services, you agree to comply with all applicable laws and regulations. You also consent to utilize StarProve's resources responsibly, understanding that a proactive approach from both parties is essential for achieving optimal results. Each engagement is an opportunity for us to learn more about your unique challenges and co-create a robust online narrative. **Privacy and Security** We value your privacy and take security very seriously. Our platform ensures that all interactions remain confidential and protected by employing cutting-edge security measures. By consenting to these terms, you assure us that any shared information regarding passwords, account access, or personal data will be kept secure at your end as well. **Service Terms** Flexibility is key in adapting to the dynamic nature of online reputations. Therefore, while we aim for consistency and predictability in delivering our services, occasional adjustments may need to occur based on changing technological landscapes. We promise transparency throughout this process, keeping you informed every step of the way. We appreciate your trust in StarProve's capabilities to manage and enhance your online reputation effectively. Together, we'll pave the way for a compelling digital presence that truly reflects your best image!

Client Survey Terms & Consent
1. Survey Collection & Opt-In
When you engage with a business using Star Prove's services, you may receive a follow-up survey via email or SMS. These surveys are sent only when:

You have provided your contact details (email or phone number) to the business during your interaction
The business has indicated that you've received their services
The business has chosen to send you a feedback request
By providing your contact information to businesses using Star Prove, you consent to receiving these occasional feedback requests.
2. Opting Out
You can opt out of receiving surveys at any time through the following methods:

Clicking the "Unsubscribe" link in any survey email
Replying "STOP" to any survey SMS
Contacting the business directly to request removal from their feedback system
Emailing [email protected] with your contact information and opt-out request
3. How Your Feedback Is Used
Survey responses are used to:

Help businesses improve their products and services
Identify areas where businesses excel or need improvement
Generate aggregated and anonymized reports for business performance insights
For highly-rated experiences, request permission to share your feedback publicly
4. Data Protection & Privacy
Your survey responses are:

Stored securely within our encrypted database
Accessible only to the business you interacted with and authorized Star Prove personnel
Never sold or shared with third parties for marketing purposes
Handled in accordance with our Privacy Policy
5. Public Review Consent
For surveys where you provide a positive rating (4 or 5 stars):

You may be asked if you'd like to share your feedback publicly on platforms like Google or Yelp
This is completely optional and requires your explicit consent
You can decline without affecting your relationship with the business
If you consent, only your written feedback and star rating will be shared, never your contact information
6. Children's Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and believe we may have collected information about a child, please contact us at [email protected].
7. Changes to These Terms
We may update these terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be effective as soon as it is accessible. We encourage you to review these terms periodically.
8. Contact Us
If you have questions about these Client Survey Terms or how your data is handled, please contact us at:

Email: [email protected]